Terms & Conditions
Please read these terms and conditions carefully before you start to use our website. By using
our website, you indicate that you accept these terms of use and that you agree to abide by
them. If you do not agree to these terms and conditions , please refrain from using our
website.

www.emeraldgroundscare.ie is owned and registered in Ireland – Vat No. IE3823213I

Contact details:
Emerald Groundscare
Unit 63 Grange Close
Baldoyle Industrial Estate
Dublin 13.
Phone: 086 2573638

Products Use
All info contained on www.emeraldgroundscare.ie should be considered for informational
purposes only. Please read product manuals and use it accordingly. We are not responsible
for your incorrect use of our products.

DISCLAIMER
Any reliance you place on such information is therefore strictly at your own risk. In no event
will we be liable for any loss or damage including without limitation, indirect or
consequential loss or damage, or any loss or damage whatsoever arising from loss of data or
profits arising out of, or in connection with, the use of this website.
Every effort is made to keep the website up and running smoothly.
Emerald Groundscare takes no responsibility for, and will not be liable for, the website being
temporarily unavailable due to technical issues beyond our control.

OUR PRICES
All prices are stated in Euros
Prices are subject to change at any time.
We reserve the right to cancel the transaction where there has been a genuine or obvious
pricing error.

TERMS OF PAYMENT

All sales are subject to pre-payment unless stated differently.
Payment must be received in full before any products will be dispatched. You may be
contacted if your payment fails our security checks and this will delay the dispatch further.

DELIVERY PRICES
We use 3rd party couriers for a portion of our delivery services.
Customers will be informed of delivery charge before ordering if there is one to be applied.
Delivery price will be calculated based on order weight and delivery location.
All orders with products in stock can be dispatched same working day, orders made after 3.00
pm are sent next working day.
Our delivery service will deliver your goods Mon-Friday between 8am and 6pm. Our carriers
can not give specific delivery times.

COUNTRIES WHERE WE DELIVER TO
We deliver to all locations in Ireland, UK and Worldwide.

DAMAGE OR SHORTAGE
Both private customers and retail customers need to thoroughly check the delivered goods for
any defects within 5 days of delivery.
Notification of damage or shortages must be made to Emerald Groundscare as soon as
possible within 2 days of receipt of goods.
Notification of non delivery must be made within 15 days of invoice date.
Emerald Groundscare is responsible for:
Replace or repair the damaged or defective products at its cost
Deliver the replacement products to the customers at its cost.
We do not accept liability for any loss resulting from the customers failure to comply with the
carrier requirements with respect to notification of damage, shortage or non delivery of
Goods.

AVAILABILITY
All products offered are subject to availability.

RETURNS
In order to receive a full refund – products should be returned in original, unopened
packaging.
If the product is not returned in its dispatched state we cannot offer a full refund and a
compensation will be calculated on individual basis, please note that it can be up to 100% of
value depending on the damage.
You have the right to return goods within 14 days of receipt of your products

WARRANTY CLAIM
In the event of a warranty claim, you the customer will be responsible for transporting and or
covering any transport expenses arising from the items returned to our store regardless of the
warranty outcome. In the event of a successful warranty claim and where the item/ items
must be returned to the customer, Emerald Groundscare will cover the return shipping costs
to the customers address.

NO UNAUTHORIZED COPYING OF MATERIALS
The entire contents of this website, including but not limited to: Text, graphics, logos and
images, are the property of Emerald Groundscare, its suppliers or its clients and are protected
by Irish and International copyright and trademark laws.

ENTIRE AGREEMENT
The Terms & Conditions (as amended from time to time) constitutes the entire agreement
between you and Emerald Groundscare regarding your use of this Site, and supersedes any
other agreement or understanding, arrangements, undertaking or proposal, written or oral,
between you and Emerald Groundscare in relation to such matters. In the event any other
rules, code of conduct, or other matter posted on this Site conflicts with the terms of the
Terms & Conditions, the Terms & Conditions shall govern. No oral explanation or oral
information given by any party shall alter the interpretation of the Terms & Conditions. You
confirm that, in agreeing to accept the Terms & Conditions, you have not relied on any
representation save insofar as the same has expressly been made a representation in the
Terms & Conditions and you agree that you shall have no remedy in respect of any
misrepresentation which has not become a term of the Terms & Conditions save that your
agreement contained in this Clause shall not apply in respect of any fraudulent
misrepresentation whether or not such has become a term of the Terms & Conditions.

NO WAIVER

No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of
any provision.

GOVERNING LAW
The Terms & Conditions will be governed by and construed in accordance with the laws of
Ireland and you irrevocably submit to the exclusive jurisdiction of the courts in Ireland.
COMPLAINTS
Emerald Groundscare always try to offer customers the best possible service available,
however if you feel you have something to complain about you may direct it to Emerald
Groundscare.